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From neighbours to partners: Leek Citizens Advice and Staffordshire Moorlands Families Intervention Project

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Woman in a meeting writing notes on a pad

In March 2015 our small Citizens Advice office moved into Moorlands House in Leek, a local authority building which houses a range of services including adult and child safeguarding, council tax recovery, benefits, housing options and the Families  Intervention Project …

Predictive Analytics

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Hand holding pen, paper containing graphs and a calculator

You may have heard about predictive analytics – but what does this mean for those of us who are shaping or delivering services for vulnerable people? Let’s start with some definitions: The term ‘predictive analytics’ is used for assessing large quantities …

Data on the road

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A large room containing groups of tables where lots of people are involved in a workshop

Over the last two months a few of us from the national Troubled Families’ team along with our colleagues from Greater Manchester Combined Authority (GMCA) have hit the road and held data analysis workshops for Troubled Families data leads across …

The importance of information sharing within the Troubled Families programme

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‘Information sharing’, or ‘sharing information’, whichever way you say it, are two words which sound so easy. And many people who work within the public sector don’t even consider information sharing as a specific ‘thing’ or an extra to their …